Problem Solving: Tools, Techniques and Confidence
Professional Development
Overview
Strengthen your problem-solving skills in this 3-hour course. Learn to apply practical tools, think creatively, and lead collaborative approaches to tackle workplace challenges with confidence.
Online Classroom
This course will be delivered through Online Classroom Live.
Suitable for
For all professionals tasked with solving problems in the workplace. Take away the tools and techniques to identify, assess, ideate and evaluate as well as to facilitate collaborative problem-solving. This course is suitable for UK and International audiences.
3.00 CPD hours
3 hours
Online Classroom Live
All times on this page are in the Europe/London timezone.
Problem Solving: Tools, Techniques and Confidence
Start Date: 05 Nov 2026
Cost: GBP 395.00
What will you learn?
At the end of this course delegates should be able to:
- Articulate the stages of effective problem solving
- Confidently think creatively to generate options
- Assess and evaluate options effectively
- Facilitate collaborative problem-solving approaches
Content
- Understanding problem solving and the potential pitfalls
- Tools and techniques to aid problem solving (root cause analysis, prioritisation matrix, risk assessment, brainstorming)
- Case study to apply the tools
- Collaborative problem solving