The role of the first line manager
Professional Development
Overview
Management is about knowing what needs to be done, then getting results through other people. This session looks at the role and responsibilities of the Manager and ways to overcome barriers in order to develop the skills necessary for the effective supervision of staff.
Online Classroom
This course will be delivered through Online Classroom Live.
The role of the first line manager
Time: 09:30 - 11:30
Cost: GBP 130
Learning Outcomes
Having attended this course, delegates will:
- Understand the key characteristics, attitudes and behaviours necessary to become a successful and respected manager
- Understand the importance of being a role model within a team
- Be able to energise their team into achieving desired outcomes
Course Content
- The Roles of the Manager today
- De-layering of management
- Flexibility, adaptability and change
- Expectations and responsibilities
- Attitudes and behaviours of the Manager
- Getting results through other people
- The Manager as a role model
Ian Lucas
Head of Personal Development at BPP International Finance
Ian joined BPP in 2007 after working as National Training Manager for a major UK retailer. During that time he worked on organisation-wide training plans including Management Development programmes, Induction programmes and structured training programmes for all staff. Prior to that he worked as an NVQ Assessor for a vocational training provider for several years where he was able to develop and coach managers to help them reach their company goals, as well as NVQ targets.
Ian’s main responsibilities are the day-to-day running of the Personal development courses at BPP in Jersey, including marketing, client meetings, course design and evaluation.
Ian is enthusiastic about bringing the subjects he’s teaching to life and uses lots of examples and anecdotes from his own extensive experience in ‘the real world’, to help students understand the key theories and concepts covered by the subject.
Ian teaches exam and non-exam courses specialising in Management Theory and in-house Management Development and Personal Development programmes
Who is this seminar for
This course is designed for new or prospective managers looking for the opportunity for guided reflection and improvement.
Online Classroom Live
This seminar is being delivered through Online Classroom Live. Our premium online study mode comprises a virtual classroom with interactive features to replicate a real-life classroom.