Influencing
Professional Development
Overview
This course is aimed at those who wish to get their message across more effectively and persuasively in order to achieve the outcomes they desire. Delegates will learn a range of tools, techniques and strategies to inspire others to follow their objectives.
Online Classroom
This course will be delivered through Online Classroom Live.
Please read our Online Classroom for Professional Development FAQ
Suitable For
This course is designed for managers looking for the opportunity for guided reflection and improvement.
2 CPD hours
2 hours
Jersey
Learning Outcomes
Having attended this course, delegates will:
- Gain techniques to effectively build rapport with others
- Recognise other people’s values and motivation and frame their message accordingly
- Find win-win solutions that satisfy all parties
Course Content
- We will look at the theory required to recognise different personality types and know the key words that work with each. This will help delegates to recognise other people’s values and motivation and frame their message accordingly in order to be most effective
- A part of this is to use non-verbal language to support the spoken message leading to a win-win solution that satisfies all parties